Skip to content
Eifer
日本語

Legal

Privacy Policy

Eifer, Inc. ("we", "our") regards the protection of personal information entrusted to us by users as a core responsibility, and handles it appropriately according to the policy below.

Privacy Policy

Eifer, Inc. (hereinafter "we", "us", or "our") has established this Privacy Policy (hereinafter the "Policy") regarding the handling of users' personal information on the website https://eifer.group (hereinafter the "Site").

1. Information We Collect

Through inquiry forms and other means on the Site, we collect the following personal information:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number (optional)
  • Inquiry content
  • Access information (IP address, browser type, access timestamps, pages viewed, etc.)

2. Purpose of Use

We use the collected personal information for the following purposes:

  1. Responding to and handling inquiries
  2. Providing information and communications related to our services and products
  3. Improving the quality of our services and developing new services
  4. Analyzing website usage and improving user experience
  5. Compliance with laws and protection of our legitimate rights and interests

We will not use personal information beyond the scope of the purposes above. If we need to change the purpose of use, we will provide prior notice through this Policy.

3. Disclosure to Third Parties

We will not disclose personal information to third parties without the prior consent of the individual, except in the following cases:

  1. When required by law
  2. When necessary to protect the life, body, or property of a person, and it is difficult to obtain the individual's consent
  3. When particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the individual's consent
  4. When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing the duties prescribed by law, and obtaining the individual's consent is likely to impede the execution of such duties

4. Outsourcing of Personal Information Handling

We may outsource part or all of the handling of personal information to third parties within the scope necessary to achieve the purpose of use. In such cases, we enter into agreements regarding personal information protection with such parties and exercise appropriate supervision.

Key Service Providers

| Provider | Service | Data Handled | Location | |---|---|---|---| | Vercel Inc. | Website hosting | Access information | USA | | Resend, Inc. | Inquiry email delivery | Form submission content | USA | | Google LLC (reCAPTCHA) | Spam prevention | IP address, access information | USA | | Google LLC (Google Analytics) | Access analytics | Anonymized access information | USA |

All of the above providers maintain robust personal information protection frameworks, and we exercise necessary and appropriate supervision over their handling of personal information.

5. Retention Period

  • Personal information related to inquiries will be deleted, in principle, within one (1) year after the inquiry has been resolved.
  • Technical information such as access logs will be retained for 30 days for purposes of unauthorized access investigation and quality improvement, after which it will be deleted or anonymized.
  • In cases where retention is required by law, or when separate consent has been obtained from the individual, information may be retained beyond these periods.

6. Rights of the Individual

If an individual requests disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of their own personal information, we will respond without delay in accordance with the law, after confirming that the request is made by the individual themselves.

For EU/UK Residents (GDPR)

If you are a resident of the EU or UK, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object

To exercise these rights, please contact us at the address below.

For California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information.

Please contact us using the Contact Information below to exercise any of these rights.

7. Security Measures

We implement the following security measures to prevent the leakage, loss, or damage of personal information:

Organizational Measures

  • Designation of a Personal Information Protection Officer
  • Internal policies governing the handling of personal information
  • Regular audits of personal information handling

Personnel Measures

  • Training and education for employees
  • Non-disclosure agreements with employees

Physical Measures

  • Measures against theft and loss of information devices
  • Disk encryption on business devices

Technical Measures

  • TLS 1.3 encryption for all communications
  • Proper access control and two-factor authentication
  • Regular security updates and vulnerability management
  • Spam and bot prevention (reCAPTCHA, honeypot, etc.)

8. Use of Cookies

We use cookies and similar technologies on the Site for purposes such as service improvement, usage analysis, and advertising optimization.

If you do not wish to have cookies used, you can disable cookies through your browser settings. Please note that disabling cookies may result in certain features of the Site becoming unavailable.

9. Personal Information Protection Officer

Yuki Nojiri, CEO, Eifer, Inc.
(Contact via the "Contact Information" section below)

10. Amendments to this Policy

We may amend this Policy as necessary in response to changes in laws or our business activities. Amended versions of this Policy shall take effect from the time they are published on the Site. In case of material changes, we will provide explicit notice on the Site.

11. Contact Information

For inquiries regarding this Policy or requests concerning the handling of personal information, please contact:

Eifer, Inc. - Personal Information Protection Officer

  • Address: 5F Wako Miyamasuzaka Building, 2-19-19 Shibuya, Shibuya-ku, Tokyo, Japan
  • Email: info@eifer.group

Effective Date: April 19, 2026
Eifer, Inc.